Skip to main content

Viterbo Research Collection

You've searched: Viterbo Research Collection

  • Summary of Work: customer
(12 results)



Display: 20

    • "As business continues to progress through technology, services and products continue to get smaller, more readily available and more customer driven. Production is not immune to these effects and has seen a shift from mere demand for services and...
    • Christopher R. Greenwood
    • Automated and Self-Directed Production Through Lean

    • 2017-10
    • This case study will evaluate servant leadership characteristics in a hospitality organization that is well known for its' high levels of customer satisfaction. Customer satisfaction is of concern to all consumers and businesses alike. Large gaps...
    • Shawn R. McAlister
    • Servant Leadership Trust and Empowerment in Hospitality

    • 2015-05
    • The health of an innovation pipeline may be critical to sustaining a successful enterprise. This study explored the processes used by a large organization to supply and manage an innovation pipeline. Four employees from a large industrial...
    • Maria S. Boado
    • Sustaining the Idea Hopper in a Larger Organization

    • 2016-05
    • For anyone who has worked in the manufacturing environment, innovation is one of the biggest competitive advantages a company can have over industry competitors. Innovation allows for continuous growth and improvement, helps to build brand loyalty,...
    • Austin Leigh
    • Supplier Involvement in New Product Development

    • 2018-04
    • The electric power industry, which includes electric cooperatives, has historically been one of the most stable employers in the world employing over 400,000 workers (Ashworth, 2006). In 2000, employees in the electric industry had an average...
    • Karla P. Yanske
    • CEO Leadership Styles in the Electric Cooperative Industry

    • 2015-04-24
    • The authors recounted the business experiences, philosophies, and personality of an entrepreneur who transitioned from small catering business employee to small catering business owner. His on-the-job training with his previous employer, the birth...
    • Curt J. McCluskey; Jeremy Grove; Jesse I. Reed
    • Small Business Start-Up: Premier Catering

    • 2013-05
    • With the growing customer demand for new products, the manufacturing industry faces different problems and stresses every day. The problems vary from simple quality issues to faster product introduction requirements. The heating, ventilation, and...
    • Mohammad A. Alkiswani
    • Modular Product Architecture Design-Control Enclosures

    • 2016-04
    • Prior to the formation of centralizing purchasing at the Trane Parts Centers, the inside sales associates were primarily responsible for all purchasing functions for non-Trane original equipment manufacturer (OEM) parts and wholesale products...
    • Shayna Gilbertson; Angie Imgrund; Alisha Zarwell;
    • Centralized Purchasing - Improvements at Trane

    • 2013-05

QuickView

Display a larger image and more item information when the pointer pauses over a thumbnail
 

Layout options:

Select the collections to add or remove from your search
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
 
OK